Online Support

To report line trouble, check on the status of existing service orders, or inquire about construction regarding your new service, please call the Service Center (listed below).

To report problems with Fiber Optic, DSL or Wireless Internet service or Email, please call the Technical Support line (listed below).

Alerts | Support Library | Customer Survey Winners

VTC Headquarters

Monday-Friday 8 AM - 5 PM
752 E. Maley
PO Box 970
Willcox, AZ 85644

Service Center

1-800-400-1273 or
611 for subscribers within the serving areas of Valley Telephone Cooperative and Copper Valley Telephone

Technical Support

Monday-Friday 8 AM - 6 PM


Monday-Friday 7:30 AM - 4 PM
Corner of Hwys 338 & 9
PO Box 529
Animas, NM 88020


Monday-Friday 8 AM - 5 PM
490 N. Coronado Blvd.
Clifton, AZ 85533
Many issues and can be resolved here on our FAQ page


Monday-Friday 8 AM - 5 PM
1450 Thatcher Blvd.
Safford, AZ 85546

To report problems with or to ask questions about this Website, please email For customer service, technical support, or other issues, please contact one of the offices listed above.

Check your connectivity as a Valley TeleCom Group subscriber with our Speed Test.

Look here for the complete text of the Valley TeleCom Group Business Terms and Conditions.

Valley TeleCom Group Summary of Residential Services Subscriber Agreement

Battery back-up disclosure for fiber optics telephone customers

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