Important Information for you to know

Current Disruptions

There are no service interruptions currently being reported. 

If you are experiencing issues with your service, please reach out to us at 1-877-882-6386.

Planned Maintenance

On Monday October 27th at 11:00 PM, we will be upgrading equipment. This strategic migration is part of our ongoing commitment to deliver faster, more reliable internet service and enhanced network security for all subscribers.

While we anticipate minimal disruption, some users may experience brief interruptions during the transition. Rest assured, our team is working diligently to ensure a smooth upgrade and minimize any impact. This investment in new technology will empower us to serve better and support all connectivity needs well into the future. Thank you for your understanding and continued trust in our network services.

Thinking About Digging? Check in with Arizona811 or NM811 first.

Call 811 in either Arizona or New Mexico (depending on your location).

Click Here to go to the Arizona811 website.
Click Here to go to the NM811 website.

 

 

FCC 988 TEN-DIGIT DIALING

Ten-digit dialing will soon be required nationwide in response to the Federal Communications Commission (FCC) adoption of 988 as a new three-digit number to be used to reach the National Suicide Prevention and Mental Health Crisis Lifeline. Click Here to learn more.

 

 

Federal Transparency in Coverage Rule.

The following link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data

Important note: Each of the JSON files accessible may be as large as one Terabyte (TB) in file size, which has significant system requirements for use. Please ensure you have the required memory capacity, hardware, and software capabilities before attempting to download.

JSON File Download Link
 

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