Valley TeleCom Group is seeking a qualified individual for the position of Customer Care Specialist to interact with customers, both in person and on the phone, receive payments and answer billing questions. This position will report to the Clifton, AZ office.
Requires a high school diploma or GED, six months’ related experience and/or training and a valid driver’s license. Must have strong sales and customer service skills and be able to effectively communicate with others. Spanish is a plus but not required. Other skills necessary for this position include data processing and computer experience. Experience with MS Word and Excel would be helpful.
All resumes must be accompanied by an application. Applications and job descriptions may be obtained from our web site: www.vtc.net OR requested by calling 520-384-2231 or 1-800-421-5711. Position will be open until filled. Submit applications to: Valley Telephone Cooperative, Inc., P.O. Box 970, Willcox, AZ 85644, Attn: EMPLOYMENT. You may also fax your application and/or resume to: 520-826-1848 or email them to: employment@teamvtg.net. A post-offer, pre-employment drug test, background screening and MVR check will be conducted. EOE
Please download the following paperwork if applying for this position, or to see the complete job description.
Job Description - Customer Care Specialist Job description
Job Advertisement - Customer Care Specialist Job AD
How to Apply:
Auto Form Fill Application - Customer Care Specialist Application
Printable Application - Customer Care Specialist Application
TO ACCESS THE CORRECT APPLICATION, PLEASE READ THE FOLLOWING: If you do not have Microsoft Word version '98 or newer on your computer, print the PDF version of the application (requires Adobe Acrobat reader) and complete it by hand. If you do not have Adobe Acrobat reader you can get one by clicking the link below.
Adobe Acrobat Reader
If you do have Microsoft Word version '98 or newer and would like to complete the employment application on your computer, please follow the steps below:
Open and SAVE the .doc application to your computer or on a disk in Microsoft Word format and complete the requested information.
Enter your information in the gray fields on your SAVED application. After you have completed the application, SAVE the application again as a Microsoft Word document to your computer or on a disk before closing or sending.
Send the SAVED application to employment@teamvtg.net as an attachment or print the completed application and mail it to: Valley Telephone Cooperative, Inc. PO Box 970, Willcox, AZ 85644, Attn: EMPLOYMENT