Valley TeleCom Group is seeking a qualified individual for the position of Internet Support Technician to work in a fast-paced environment as a Tier 2 Technician to take incoming technical calls from customers and field technicians. Will listen, analyze, troubleshoot, and resolve technical issues for VoIP and Internet. May remotely configure and troubleshoot client’s equipment and educate customers on best practices. Promotes and sells additional services. This position will report to the Willcox headquarters office located at 752 E Maley Street, Willcox, AZ.. Requires a high school diploma or GED, one to three months related experience and/or training. A working knowledge of Internet, email, network and home network technology is essential.
Applications and complete job descriptions may be obtained here from the links below OR requested by calling 520-384-2231 or 1-800-421-5711. You may also pick one up at our headquarters located at 752 E. Maley Street, Willcox, AZ. This position will be open until filled. Submit applications to: Valley Telephone Cooperative, Inc., P.O. Box 970, Willcox, AZ 85644. Attn: EMPLOYMENT. Position will be open until filled. You may also fax your application and resume to: 520-826-1848 or email them to: employment@vtc.net. A post-offer, pre-employment drug test, motor vehicle driving record, employment verification and background check will be conducted. EOE Please download the following paperwork if applying for this position, or to see the complete job description.
Job Description - Internet Support Technician
Job Advertisement - Internet Support Technician